When the Direct X Diagnostic window finishes loading, click Save all information.ĥ.
The DxDiag app will show up in the search results. Select the Search the web and Windows bar next to the Windows start menu.ģ. Using the information below, locate and download the latest driver for your video card.ġ. Take note of the following information:ĩ. Scroll down to the Display Devices heading to view your video card information.Ĩ. From your desktop, open the DxDiag text file and take note of your System Model, which is shown under the System Information heading at the top of the document.ħ. Save the DxDiag report to your desktop.Ħ. If you have a 32-bit system, click Save All Information, or if you have a 64-bit system, click Run 64-bit DxDiag. The DxDiag app will show up in the search results.ĥ. Click the Search icon to go to the Apps and Search screen.ģ. Several icons should show up on the right side of your screen.Ģ. Move your mouse cursor over the lower right corner of the screen. Scroll down to the Display Devices heading to view your video card information.ġ. At the bottom of the Start menu, type dxdiag into the Search box and press the Enter key to open the DirectX Diagnostic Tool (DxDiag).ĥ. Open the Start menu (Windows button) in the bottom left of your screen.Ģ. Take note of the following information:ħ. Scroll down to the Display Devices heading to view your video card information.Ħ. From your desktop, open the DxDiag text file and take note of your System Model, which is shown under the System Information heading at the top of the document.ĥ. Save the DxDiag report to your desktop.Ĥ.
Type dxdiag into the text box and click OK to open the DirectX diagnostic tool (DxDiag).ģ. Select your operating system below and follow the steps to identify which video card you have installed and see if any recent updates have been released by your computer or video card manufacturer.ġ. Updates for video card drivers are often released after a computer is purchased.